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Get help with your 3D printer

Start with a free 10-minute call for basic questions. For custom prints, business orders, or a bigger question, book a 30-minute video call. For set-up and troubleshooting, request a hands-on appointment and we come to you across the Phoenix area.

Still choosing a printer? Take the free 2-minute printer quiz first, then bring your match to the call.

Meet with us

30 minutes, video

For custom prints and designs, business orders, events, or a bigger printer question. Tell us what you have in mind and we'll come ready.

Pick a time

Hands-on appointment

We come to you

For set-up and troubleshooting. Have your printer, any failed prints, and your filament ready. We'll confirm the place and price when you book.

Request a hands-on visit

Request a time

Tell us what's going on. We'll reply by email with a time.

Is this your first time with Z-Access?

How we use your information

Who you'll talk to

You'll talk with a Z-Access founder: printer questions go to the founder who leads our printers, and questions about camps and programs go to the founder who leads learning. Meet the founders.

Before you book

Who gets the free 10-minute call?

First-time customers. Your first call with Z-Access is free, by phone or video, and it's a good way to find out what kind of help you need.

What can the 10-minute call cover?

Basic questions: what printer to buy, which filament to use, what a failed print might mean, and whether something is worth fixing. Anything hands-on happens at a hands-on appointment.

When can I book?

Monday to Friday, 9 AM to 5 PM Arizona time. Pick an open time in the calendar and you'll get a confirmation email with the details. Need another time? Use the request form and tell us what works.

How does a hands-on appointment work?

Send a request and we'll come to you. Have your printer, any failed prints, and the filament you've been using ready. We'll confirm the place and price when you book.

Who will I talk to?

A Z-Access founder. Printer questions go to the founder who leads our printers, and questions about learning, camps, and programs go to the founder who leads learning.